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« Living Supply Chains | Main | Wal-Mart Bags RFID?? »



If UPS has one of the best supply-chains in the world, then why is it industry customers are not selecting them (UPS-SCS) in surveys as one of the top ten supply-chain service providers?

I'm wondering what is that claim based on, considering a great many industry surveys are drawn from the experiences of industry specific customers?

UPS like many other companies has impressive commercials about doing this, that, or the other, and in fact are best at just one service.

UPS is best at one service, by far and above, their domestic package delivery ground service in the USA is their superior and best service. Everything else they engage in is a distance also-ran, not even remotely close to the level of quality and ability they display in their domestic ground service product.

Forwarders such as K&N and Panalpina are "patching" together supply-chain events better than UPS-SCS is.

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